Refund policy

Our commitment is to ensure your satisfaction with every purchase. You have the option to exchange or return most new, unopened items within 30-days of receiving your order for a complete refund (excluding shipping and handling charges).  Returns requested after the initial 30-day period will be subject to a 20% restocking fee.  Please note that returned items must be in new condition, unassembled, and in their original packaging, with all accompanying parts and/or components.

To initiate a return, you will require a return authorization (RA).  Returns without an RA will not be accepted.  Please reach out to our customer service team at 763-551-1441, and they will guide you through the return process.

Certain items are non-returnable and any special-order items.